Use Cases

One platform. Every department it staffs.

From pricing to dispatch, ViberOS puts AI coworkers on high-volume, rule-bound work — and verifies every result before anyone sees ‘done.’ Here is where teams put it to work first.

Retail, CPG & E-commerce

Dynamic pricing & markdowns

Reprice SKUs against demand, competitors and margin rules — every change verified before it goes live.

Inventory & replenishment

Forecast demand and draft replenishment orders across stores and warehouses.

Returns & refunds triage

Classify returns, detect abuse and process refunds against policy.

Demand forecasting

Model seasonality and promotions to predict sell-through by location.

Support & order tracking

Resolve where-is-my-order, cancellations and address changes end to end.

Catalog & promotions

Enrich product data and schedule promotions with built-in guardrails.

Manufacturing & Supply Chain

Supplier onboarding

Collect documents, run compliance checks and approve new vendors.

PO & invoice matching

Three-way match purchase orders, receipts and invoices, surfacing only exceptions.

Production scheduling

Sequence jobs against capacity, materials and due dates.

Quality inspection

Log inspections, flag defects and open corrective actions.

Logistics & freight

Track shipments, predict delays and reroute proactively.

Maintenance work orders

Draft, assign and verify preventive maintenance tasks.

Financial Services

KYC & onboarding

Verify identity, screen watchlists and complete onboarding files.

Fraud & anomaly review

Investigate flagged transactions and assemble case evidence.

Loan & credit processing

Collect docs, score applications and prepare underwriting packets.

Reconciliation & close

Match ledgers, resolve breaks and accelerate the month-end close.

Regulatory reporting

Assemble filings and audit trails with every figure sourced.

Servicing & disputes

Handle balance, statement and chargeback disputes with receipts.

Telecom & Field Services

Inbound lead qualification

Qualify and route inbound demand so no revenue slips through.

Dispatch & scheduling

Match technicians to jobs by skill, location and SLA.

Renewals & retention

Trigger renewal outreach and save at-risk accounts.

Network incident triage

Correlate alerts, open tickets and summarize root cause.

Billing & disputes

Resolve billing questions and adjustments against policy.

Field report verification

Verify completed work with photos and logs before close-out.